When I had just a general dentistry practice for years, I used to work very hard to do a great root canal treatment on a maxillary second molar, for example. But I never received a “Thank you” note . “Thank you” notes are not so uncommon once I decided on a TMD / NMD practice and help people with head aches, jaw pain, ear pain and other symptoms of TMD..
But a poem? This is a first for me !
As a background, Lisa, who is 46 years old, had 4 bicuspid extraction / retraction orthodontics as a teenager (surprise, surprise!). She has suffered with â€œTMJâ€ since the 80â€™s which got much worse in the early 90â€™s when she was in an auto accident. So she has suffered with unrelenting daily headaches and jaw pain for a long time. She is doing great with a lower fixed orthotic for 3 months now and is ready for Phase 2.
Amy is my concierge and Melissa is my Care Coordinator (clinical assistant) and Dave is Lisaâ€™s husband. You have to forgive the Wizard of Oz referenceâ€¦.I live in Kansas City after all
A poem affects us in a different way from prose. I was quite touched to receive this clear out of the blue.